1. Information We Collect When you visit our website, make a purchase, or sign up for our newsletter, we may collect personal information including your name, email address, phone number, and shipping details. Payment information is processed securely through our payment provider and is never stored on our servers. We only collect information that is necessary to fulfill your order and improve your experience with us.

2. How We Use Your Information Your information is used to process orders, send shipping updates, and communicate important account details. If you opt in to our mailing list, we will send you newsletters, new product announcements, event schedules, and exclusive promotions — including your one-time 10% welcome discount. You may unsubscribe from marketing emails at any time using the link provided in every email we send.

3. Your Privacy & Data Security We do not sell, trade, or share your personal information with third parties, except trusted service providers (such as shipping carriers and payment processors) who assist in fulfilling your order. Our website uses SSL encryption to keep your data secure. For any privacy concerns or data-related requests, please contact us directly at exotiquepipezinc@gmail.com or call (727) 644-2555.